Will the congress be face to face or virtual?
We are planning an in-person congress, but will make a final decision early in 2022.
When will I be able to submit an abstract for the congress?
All deadlines and submission guidelines can be found here.
When will I be able to register for the congress?
All deadlines and further details about registration can be found here.
How do I view the programme online?
The programme will be updated on the congress website as it is confirmed. For updates please see the Programme page here.
I have registered online but not yet received my confirmation.
It can take up to 5 days for the Congress Secretariat to process your registration and email you your confirmation and invoice. If you have not heard back from them after 5 days, please telephone +44 (0)131 336 4203 or email firstname.lastname@example.org.
Do I have to pay by credit card online or can I be invoiced?
We request that all registrations are paid for online however if this is not possible please telephone +44 (0)131 336 4203 or email email@example.com.
Can I pay in my local currency?
All payments must be made in Singapore Dollars to ensure that the full amount is received.
Will I be charged for my payment?
If payment is made by bank transfer we ask that you pay all bank charges. Alternatively, we can accept payment by credit card where there are no additional fees for delegates.
Can I pay by American Express?
We can only accept card payments by VISA, VISA Debit, Delta and MasterCard.
Can I get a receipt for my payment to attend the congress?
Receipts will be issued electronically via email along with your confirmation email and this will be the only form of receipt.
How can I receive an invitation letter to the congress for my VISA application?
We are able to issue an invitation letter once we have received your completed registration and payment. Please make this request in the notes section at the end of the online registration process.
Do I need a VISA?
It is your responsibility to ensure that your passport is valid for travel and have all required travel documents including a VISA ready and we recommend that you check with your local Embassy. Please note that some countries require your passport to be valid for up to 3 months from the date of return.
Would I still be able to register if I arrive late at the congress?
Yes, our registration desk is open every day throughout the event. Please note that the on-site fees are more expensive.
I received the following error message when trying to complete the payment on the registration site:
Card type not selected: Please check that you have ticked the card payment button positioned to the left of the card details section. Please note that this means we have not received your registration.
Declined: Unfortunately, this message suggests that your credit card provider is blocking payment. Please contact your bank directly to resolve this issue. Please note that this means we have not received your registration.